Privacy Policy
How we collect, use, and protect your personal data when you use Screen Chirp.
At Screen Chirp, your privacy is our top priority. This policy outlines how we collect, use, store, and protect your information when you use our video, voice, and whiteboard services.
Data We Collect
We collect information necessary to provide and secure our meeting platform services. This includes:
Account Information
- Your name, email address, hashed password, and company affiliation when you register.
- Profile photo if you choose to upload one.
Meeting Metadata
- Room names, participant counts, scheduling logs, and session durations.
- Connection quality telemetry used to improve infrastructure performance.
Device and Network Information
- IP addresses, browser user-agent details, and device fingerprint tokens used for security rate-limiting and anti-abuse checks.
- Cookies and local storage tokens for session management.
How We Use Your Data
We use the information we collect strictly to operate and improve the platform. Specifically:
- To operate and maintain our WebRTC video and voice call infrastructure.
- To enforce free-plan limits and protect the platform against abuse, spam, and fraudulent activity.
- To send transactional emails such as email verification, password resets, and billing receipts.
- To comply with regulatory obligations and applicable legal frameworks.
- To generate aggregate, anonymised usage analytics that inform product improvements.
We do not sell your personal data to third parties, and we do not use your data for targeted advertising.
Data Sharing
We share data only in the following limited circumstances:
Infrastructure Providers
We use trusted cloud infrastructure providers (such as Twilio for media relay) who process data on our behalf under strict data processing agreements.
Legal Requirements
We may disclose data when required by law, court order, or government authority. We will notify affected users wherever legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.
Cookies
We use strictly necessary session cookies to maintain your authenticated state. These cookies are marked HttpOnly and SameSite=Lax to mitigate cross-site scripting and request forgery risks.
We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings, but doing so will prevent you from signing in to the platform.
Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your account and associated data.
- Restriction: Request that we limit processing of your data in certain circumstances.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on our legitimate interests.
If you are located in the European Economic Area, these rights are provided under the GDPR. To exercise any of these rights, contact us at the address below.
Contact
For privacy-related enquiries, data subject access requests, or questions about this policy, please contact our team:
Email: support@screenchirp.com
Response time: We aim to respond to all privacy enquiries within 72 hours.